Understanding Your Internet Speed

Find answers to common questions

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Many factors can impact your Internet speed. Here are some things to consider when you're not gettinng the speed you expect.

Quick Support Links

Internet Connection Issues? Try these quick troubleshooting steps

Check Your Modem

Restarting the modem will allow the device to clear any processes and reinitialize the connection to the next piece of the network in your path to the Internet.

Check Your Wi-Fi Connection

Although speeds over a wireless connection cannot be guaranteed, we have some simple tips that can help improve your speeds.

Check Your Wiring

If you’re using a wired connection to get on the Internet, as opposed to Wi-Fi, check your connection.

Internet Equipment

Learn about your TDS Internet equipment; setup instructions, getting connected to Wi-Fi, and more.

Support for Internet Service Enhancement Products

Find support for your Internet enhancement products, including Wi-Fi+, Hacker Alert and the TDS Internet Security Suite.

Setup and Settings

Get assistance with setup and settings regarding Data Usage, Dialup Phone Numbers, and TDS Blocking Internet Ports.