Understanding Your Internet Speed

Quick Support Links

• Most common connection issues
• Is there a TDS outage?
• Take a speed test
  
• Know what speed fits your need
  
• Learn the difference between speed, bandwidth, and usage
• What to expect from your devices
• Understanding FCC Broadband Labels

Internet Connection Issues? Try these quick troubleshooting steps

Check Your Modem

Restarting the modem will allow the device to clear any processes and reinitialize the connection to the next piece of the network in your path to the Internet.

Check Your Wi-Fi Connection

Although speeds over a wireless connection cannot be guaranteed, we have some simple tips that can help improve your speeds.

Check Your Wiring

If you’re using a wired connection to get on the Internet, as opposed to Wi-Fi, check your connection.