Questions about construction work near your property? We can help.
Find information about construction activity, property concerns, telecommunications equipment, right of way questions, and more.
Already submitted a request? Please have your reference or ticket number available when contacting us about an existing request.
⚠️ Need Immediate Help?
Is there an immediate danger or safety concern?
This request form should not be used for situations requiring immediate emergency assistance.
For an immediate threat to life or safety, contact 911 or your local emergency services.
What can we help you with?
Select the topic that best matches your question or concern.
🏠 Property Damage
Concerned that telecommunications construction may have damaged your property?
🚧 Construction Questions
Have questions about construction happening in your neighborhood or near your property?
📍 Right of Way Questions
Have questions about construction, utility access, or telecommunications facilities near your property?
🌱 Drop Burial & Yard Questions
Waiting for a service line to be buried or have a concern about recent burial work?
🏗️ Telecommunications Equipment & Facilities
Have questions about cables, pedestals, cabinets, or other telecommunications equipment?
🔧 Property Restoration
Has construction been completed, but you have concerns about how the property was restored?
❓ Other Construction Questions
Have another construction-related question that doesn't fit one of these categories?
Property Damage
Concerned about damage following construction?
If you believe telecommunications construction or related work may have caused damage to your property, you can submit the details for review.
Property concerns could involve:
- Lawn or landscaping
- Driveways or sidewalks
- Fences or other property features
- Areas affected by construction
- Restoration following construction
What should I provide?
To help us understand your concern, please provide as much information as possible, including:
Property address
Where the damage is located.
Description
Tell us what happened and what was damaged.
Date or timeframe
When the damage occurred or when you first noticed it.
Photos
Include photos of the affected area when available.
Construction Questions
Wondering what's happening near your property?
Construction associated with telecommunications services can sometimes create questions about the work being performed, equipment being installed, or what happens after work is completed.
You can submit a request for questions involving:
- Construction near your home or business
- Recent construction activity
- Utility markings
- Construction access
- Telecommunications lines or facilities
- Restoration following construction
Right of Way Questions
Why is TDS working near or on my property?
Telecommunications facilities are often installed within public rights-of-way or utility easements. The rights associated with a specific property can vary, as do the applicable laws by State.
Some telecommunications facilities and construction activity may be located within areas designated for utility or public use.
Have questions about work or equipment near your property?
If you have questions about construction occurring near your property, the location of telecommunications facilities, or how a right of way may relate to construction activity, you can submit your question for review.
Help us understand your question
Please include:
- Property address
- Location of the construction or equipment
- Description of your concern
- Photos or relevant documents, if available
Drop Burial & Yard Questions
Have a question about a telecommunications line being buried?
If you're waiting for a service line to be buried or have a concern about work associated with a buried telecommunications line, let us know.
Common questions include:
- A line waiting to be buried
- Location of a buried line
- Concerns following drop burial work
- Lawn or property restoration
- Other questions about buried telecommunications lines
Telecommunications Equipment & Facilities
Have questions about equipment near your property?
Telecommunications networks can include cables, lines, pedestals, cabinets, and other equipment or facilities.
If you have a question or concern about telecommunications equipment on or near your property, tell us where the equipment is located and provide a description of your concern.
Photos can also provide helpful context when available.
Property Restoration
Construction is finished, but something still isn't right?
If construction has been completed and you have concerns about an affected area of your property, submit a restoration request for review.
Please include:
- Property address
- Location of the affected area
- Description of your concern
- Approximate date construction occurred
- Photos of the area, if available
Other Construction Questions
Don't see your question above?
That's okay.
If your concern involves telecommunications construction, equipment, facilities, or related activity near your property, you can still send us your question.
Tell us what's happening and provide as much detail as possible so your request can be reviewed appropriately.
Ready to Submit Your Request?
Having a few details ready can help.
Before starting your request, gather the following information when available:
- Property address
- Your name and contact information
- Description of your question or concern
- Location of the construction, equipment, or damage
- Approximate date or timeframe
- Photos, if applicable
- Existing reference or ticket number, if applicable
Ready?
What Happens Next?
1 │ Submit your request
Tell us about your question or concern and provide the information you have available.
2 │ Your request is reviewed
The information you provide is reviewed to determine the appropriate next steps.
3 │ Additional information may be needed
You may be contacted if additional details are needed to better understand your request.
4 │ Follow-up
You'll receive additional information regarding your request when appropriate.
