How to Contact Us
How to contact us about access services, carrier contracts and wholesale services
CARRIER RELATIONS CONTACT INFORMATION
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| Mail: | TDS Telecom Carrier Relations P.O. Box 5158 Madison, WI 53705-0158 |
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| Shipping: | 525 Junction Road Madison, WI 53717 |
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| Email: | carrierrelations@tdstelecom.com | |
| Fax: | 608.830.5569 | |
| Hours: | 8 a.m. - 5 p.m. CST | |
| Services: | Includes but not limited to Contracts for Interconnection, Traffic Exchance and E911 |
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ACCESS SERVICES CENTER CONTACT INFORMATION
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| Mail: | TDS Telecom Access Service Center P.O. Box 5158 Madison, WI 53705-0158 |
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| Shipping: | 525 Junction Road Madison, WI 53717 |
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| Email: | accessservices@tdstelecom.com | |
| Fax: | 608.830.5550 | |
| Telephone: | 800-680-3919 option 4 | |
| Services: | ASRs and DLRs for Switched Access Service, Special Access Service and Interconnection (wired and wireless). | |
CARRIER SERVICE CENTER CONTACT INFORMATION
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| Mail: | TDS Telecom Carrier Service Center P.O. Box 5158 Madison, WI 53705-0158 |
| Shipping: | 525 Junction Road Madison, WI 53717 |
| Email: | carrierservicecenter@tdstelecom.com |
| Fax: | 608.664.2854 |
| Telephone: | 608.664.8159 |
| Services: | LSRs, CSRs and Orders for Number Portability, Resale and Unbundled Network Elements and other wholesale services. Invoices & inquiries for associated services. |
CARRIER ACCOUNT SERVICES CONTACT INFORMATION
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| Mail: | TDS Telecom Carrier Account Services P.O. Box 5158 Madison, WI 53705-0158 |
| Shipping: | 525 Junction Road Madison, WI 53717 |
| Email: | carrierbilling@tdstelecom.com |
| Telephone: | 800.680.3919 |
| Services: | Invoices and inquiries for Switched and Special Access Service. Billing & Collection invoices and inquiry. |
