How to Contact Us
How to contact us about access services, carrier contracts and wholesale services
CARRIER RELATIONS CONTACT INFORMATION
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| Mail: | TDS Telecom Carrier Relations P.O. Box 5158 Madison, WI 53705-0158 |
TDS Telecom Carrier Relations 10025 Investment Dr., Suite 200 Knoxville, TN 37932 |
| Shipping: | 525 Junction Road Madison, WI 53717 |
10025 Investment Dr., Suite 200 Knoxville, TN 37932 |
| Email: | carrierrelations@tdstelecom.com | carrierrelations@tdstelecom.com |
| Fax: | 608.830.5569 | 865.966.4720 |
| Telephone: | 608.664.4000 Level 1 Support - 608.664.4432 Level 2 Support - 608.664.4800 |
865.966.4700 Level 1 Support - 865.671.4522 Level 2 Support - 865.671.4505 |
| Hours: | 8 a.m. - 5 p.m. CST | 8 a.m. - 5 p.m. EST |
| States: | AR, AZ, CA, CO, ID, IN, MI, MN, MO, OH, OK, OR, WA, WI | AL, FL, GA, KY, ME, MS, NC, NH, NY, PA, SC, TN, VT, VA |
| Services: | Contracts for Interconnection, Conduit Rental, Directory Assistance, Capacity Leases, E911, Operator Services, Pole Attachments, Tower Attachments, Unbundled Network Elements | |
ACCESS SERVICES CENTER CONTACT INFORMATION
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| Mail: | TDS Telecom Access Service Center P.O. Box 5158 Madison, WI 53705-0158 |
TDS Telecom Carrier Relations 10025 Investment Dr., Suite 200 Knoxville, TN 37932 CarrierRelations@tdstelecom.com |
| Shipping: | 525 Junction Road Madison, WI 53717 |
10025 Investment Dr., Suite 200 Knoxville, TN 37932 |
| Email: | accessservices@tdstelecom.com | accessservices@tdstelecom.com |
| Fax: | 608.830.5550 | 608.830.5550 |
| Telephone: | 800-680-3919 option 4 or | 800.475.9414 option 4 |
| States: | AR, AZ, CA, CO, ID, IN, MI, MN, MO, OH, OK, OR, WA, WI | AL, FL, GA, KY, ME, MS, NC, NH, NY, PA, SC, TN, VT, VA |
| Services: | ASRs and DLRs for Switched Access Service, Special Access Service and Interconnection (wired and wireless). | |
CARRIER SERVICE CENTER CONTACT INFORMATION
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| Mail: | TDS Telecom Carrier Service Center P.O. Box 5158 Madison, WI 53705-0158 |
| Shipping: | 525 Junction Road Madison, WI 53717 |
| Email: | carrierservicecenter@tdstelecom.com |
| Fax: | 608.664.2854 |
| Telephone: | 608.664.8159 |
| Services: | LSRs, CSRs and Orders for Number Portability, Resale and Unbundled Network Elements and other wholesale services. Invoices & inquiries for associated services. |
CARRIER ACCOUNT SERVICES CONTACT INFORMATION
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| Mail: | TDS Telecom Carrier Account Services P.O. Box 5158 Madison, WI 53705-0158 |
| Shipping: | 525 Junction Road Madison, WI 53717 |
| Email: | carrierbilling@tdstelecom.com |
| Fax: | 608.830.5519 |
| Telephone: | 800.680.3919 |
| Hours: | 8 a.m. - 5 p.m. CST |
| Services: | Invoices and inquiries for Switched and Special Access Service. Billing & Collection invoices and inquiry. |
