Certain states require TDS® to provide additional information to customers about service disconnection, beyond what’s contained in the text message notifications.
Choose the name of the state where you live to read the information. If your state isn’t listed, no additional information is required.
If you have a billing dispute with TDS and are unable to resolve it, you may contact the California Public Utilities Commission for assistance at 1-800-649-7570.
Other services, such as Internet, television, and/or the ability to make long distance calls, may also be disconnected if not paid.
MEDICAL EMERGENCY NOTICE
If a medical emergency exists at your location, disconnection of your local telephone service may be deferred by a physician’s certification. Please call 1-888-225-5837 for more details or to make arrangements.
Partial payments will be applied toward past due charges for local exchange service first.
MEDICAL EMERGENCY NOTICE
If a medical emergency exists at your location, disconnection of your local telephone service may be deferred by a physician’s certification. Please call 1-888-225-5837 for more details or to make arrangements.
In accordance with the Idaho Public Utilities Commission rules governing termination of telephone service, if you have a dispute with us, you may file an informal or formal complaint with the IPUC via www.puc.idaho.gov, or by mail: Attn Consumer Assistance, P.O. Box 83720, Boise, ID 83720-0074. Or you may call 1-800-432-0369. Telephone service will not be disconnected prior to the resolution of the filed complaint.
MEDICAL EMERGENCY NOTICE
If a medical emergency exists at your location, disconnection of your local telephone service may be deferred by a physician’s certification. Please call 1-888-225-5837 for more details or to make arrangements.
If we cannot resolve a complaint, you have the right to submit your complaint to the Consumer Assistance Division, Public Utilities Commission. 18 State House Station, Augusta ME 04333-0018 or call 1-800-452-4699.
For consumer complaints that cannot be resolved with the company, you may contact the New York Department of Public Service (DPS).
DPS complaints may be directed as follows: Website: www.dps.ny.gov/complaints; Phone: DPS Helpline at 1-800-342-3377 (M-F 8:30a - 4:00p); or Mail: Office of Consumer Services, NYS Department of Public Service, 3 Empire State Plaza, Albany, NY 12223
This message applies to Final Notices only:
THIS IS A FINAL DISCONNECTION NOTICE. PLEASE BRING THIS NOTICE TO THE ATTENTION OF THE TELEPHONE CORPORATION WHEN PAYING THIS BILL.
In the event of a dispute of this notice, you must first contact TDS. If the dispute concerning this notice remains unresolved, you may contact the Oklahoma Corporation Commission/Consumer Services Division at 405-521-2331 or 1-800-522-8154 or by email at CS@occ.ok.gov. You may file a complaint online at http://www.occeweb.com/AspxForms/PudFormDirect.aspx.
If you have a dispute that cannot be resolved by contacting TDS, you may contact the Oregon Public Utility Commission’s Consumer Services Section at 1-800-522-2404 or file a complaint online at https://apps.puc.state.or.us/consumer/complaint.asp.
MEDICAL EMERGENCY NOTICE
If a medical emergency exists at your location, disconnection of your local telephone service may be deferred by a physician’s certification. Please call 1-888-225-5837 for more details or to make arrangements.
The local service reconnection fee is $15. If service is terminated, you will have to request service as a new applicant, and you may be subject to additional charges.
MEDICAL EMERGENCY NOTICE
If a medical emergency exists at your location, disconnection of your local telephone service may be deferred by a physician’s certification. Please call 1-888-225-5837 for more details or to make arrangements.
MEDICAL EMERGENCY NOTICE
If a medical emergency exists at your location, disconnection of your local telephone service may be deferred by a physician’s certification. Please call 1-888-225-5837 for more details or to make arrangements.
