TDS™ unveils new “hosted” IP system in Camden County, Ga.; Farragut, Mt. Juliet and La Vergne, Tenn.

No capital expense, increased employee mobility among the benefits of new technology.

The economic rollercoaster continues to impact businesses – locally and nationwide. With customers continuing to cut back, area businesses must find new ways to maximize every interaction.

A new hosted Internet Protocol (IP) communications solution being unveiled by TDS Telecommunications Corp. (TDS™) today (July 15) is now available to help businesses do just that. Known as “managedIP” it’s now available for businesses in Camden County, Ga., and Farragut, Mt. Juliet and La Vergne, Tenn. It can deliver improved productivity, greater efficiencies and has no upfront costs or capital expenses.

“Many businesses are suspicious when we tell them how a new communications solution can positively impact their bottom line, then we show them what our customers in the Fox Valley and around the Midwest are saying about managedIP,” says Frank Holcomb, market manager for TDS.

Holcomb is referring to the recent introduction of managedIP in the Midwest. One insurance agency, with offices in four Wisconsin cities, made the switch to TDS’ managedIP service and eliminated long distance toll charges to simply call its own offices – a savings of a few hundred dollars a month.

A sales-based company in Madison appreciates knowing they’re not missing any more calls, which leads to more sales opportunities. Another Madison-based company, a self-proclaimed ‘mobile office’ likes how easily its three employees can adjust the system to designate how they each want to receive their calls when they’re not in the office.

OK, you’re thinking, “Really, my phone system?”

Yes, but not any phone system. TDS suggests the IP-based communications system that integrates voice and data as a single communications solution. The true benefit, according to Holcomb, is that businesses can focus on increasing sales and providing great customer service while TDS manages, protects, and upgrades the communications system – at no additional cost.

TDS’ managedIP system offers businesses many real-time benefits, including:

• No upfront capital expense. Only pay for services needed. No need to worry about equipment becoming obsolete. 
• Advanced call routing features ensure customers never get a busy signal, employee productivity improves, and revenues increase because all calls get through the first time. 
• A single phone number for employees to give to clients, while still maintaining the ability to manage incoming calls. One phone number can be set to ring through to multiple phones (office, cell, and home) simultaneously.
• User friendly administration that offers flexibility to quickly and easily adjust to staffing changes or when employees simply switch work stations; saves both time and money.

According to Holcomb, this service is revolutionary. Unlike many VoIP services, which use the public Internet to deliver voice services, managedIP is delivered over a private, secure, and dedicated network “hosted” at a secure TDS facility.

For more information or to schedule a free demonstration, call 1-866-9-TDSBIZ (1-866-983-7249) or visit www.tdsvoip.com.

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For more information contact:
Cindy Tomlinson, Associate Manager – PR
TDS Telecommunications Corp.
608-664-4471 / cindy.tomlinson@tdstelecom.com

TDS Telecommunications LLC (TDS Telecom/TDS®) delivers high-speed internet, TV entertainment, and phone services to a mix of small to mid-sized urban, suburban and rural communities throughout the U.S. With 1.1 million connections, TDS’ mission is to create a better world through its communications services. Powered by fiber-optics and new industry-leading technologies, TDS delivers up to 8 Gigabit internet speeds and offers internet-protocol based TV entertainment solutions along with traditional phone services. TDS also offers businesses VoIP advanced communications solutions, dedicated internet service, and data networking services. Visit tdstelecom.com.

TDS Telecom, headquartered in Madison, Wis., employs 3,300 people and is a subsidiary of Telephone and Data Systems, Inc. [NYSE: TDS]. Founded in 1969, Telephone and Data Systems provides wireless, broadband, video and voice services to approximately 6 million connections nationwide through its businesses: UScellular and TDS Telecom. Visit tdsinc.com.

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