TDS introduces "hosted" IP system to businesses in Michigan

No capital expense, increased employee mobility among the benefits of new technology.


For American businesses, rumblings of a recession have become a real concern. With more customers cutting back, smart companies are finding new ways to maximize every dollar and increase sales revenues. 

The answer may lie in a new communications solution hosted and managed by the phone company. One has to look no further than TDS Metrocom and its new managedIP service, now available to businesses throughout southeast and central Michigan; within a couple weeks it will also be available to businesses in western Michigan.

An Internet Protocol (IP) solution, managedIP provides businesses with a single converged voice and data communications solution. With the service, businesses can focus on increasing sales and providing great customer service while TDS manages, protects, and upgrades the communications system.

“We understand that businesses need innovative solutions to keep moving forward. This hosted service really offers the best of both worlds,” says Cathy Sionkowski, market manager for TDS.  “You get a new system without any up-front capital expense. And, it’s automatically updated and maintained by TDS.”

The TDS managedIP system offers businesses many real-time benefits, including:
• No upfront capital expense. Only pay for services needed. No need to worry about equipment becoming obsolete. 
• Advanced call routing features ensure customers never get a busy signal, employee productivity improves, and revenues increase because all calls get through the first time. 
• A single phone number for employees to give clients, while still maintaining the ability to manage incoming calls. One phone number can ring through to multiple phones (office, cell, and home) simultaneously.
• User friendly administration that offers greater flexibility to quickly and easily adjust to staffing changes or when employees switch work stations; saves both time and money.

According to Sionkowski, this service is revolutionary. Unlike most VoIP services, which use the public Internet to deliver voice services, she says managedIP is delivered over a private, secure, and dedicated network that’s “hosted” at a secure TDS facility.

For more information call 1-866-9-TDSBIZ (1-866-983-7249) or visit www.tdsbusiness.com.

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TDS Telecommunications LLC (TDS Telecom/TDS®) delivers high-speed internet, TV entertainment, and phone services to a mix of small to mid-sized urban, suburban and rural communities throughout the U.S. With 1.1 million connections, TDS’ mission is to create a better world through its communications services. Powered by fiber-optics and new industry-leading technologies, TDS delivers up to 8 Gigabit internet speeds and offers internet-protocol based TV entertainment solutions along with traditional phone services. TDS also offers businesses VoIP advanced communications solutions, dedicated internet service, and data networking services. Visit tdstelecom.com.

TDS Telecom, headquartered in Madison, Wis., employs 3,300 people and is a subsidiary of Telephone and Data Systems, Inc. [NYSE: TDS]. Founded in 1969, Telephone and Data Systems provides wireless, broadband, video and voice services to approximately 6 million connections nationwide through its businesses: UScellular and TDS Telecom. Visit tdsinc.com.

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