Is there value in business VoIP

Studies show that IP (Internet Protocol) communications can reduce a business’s overall costs anywhere from 3 to 40 percent. With telecom costs representing 10 percent of the typical IT fixed expense budget, the value of business Voice over Internet Protocol (VoIP) can add up quickly. A new TDS Telecommunications Corp. (TDS®) white paper offers insights into the value in business VoIP.

“Businesses are switching to a VoIP-based technology for productivity and efficiency gains, to have a scalable system that grows with them, and to be prepared should disaster strike,” says Joe Kramschuster, director of Commercial Product Management at TDS. “Cost-savings are also one of the top reasons businesses are switching.“

VoIP is becoming a cornerstone technology helping businesses and employees communicate and collaborate anytime, anywhere, from any device. VoIP has the ability to integrate voice and data applications to a single, unified network. The result: businesses realize lower network management costs, streamline customer service, and increase productivity.

In a pilot study at one of its corporate sites, Intel was able to document dramatic productivity increases with VoIP. The company measured times to perform a range of tasks with the VoIP system compared to its legacy phone system. They discovered scheduling a conference bridge was 7 times faster with VoIP; receiving a fax was 31 times faster. Calculating the time saved on a range of tasks, Intel determined that the typical worker saved 2.7 days per year.

VoIP can revolutionize a business’s communications and provide real bottom-line benefits. With upfront planning and foresight, businesses can gain a rapid return on their VoIP investment. Click for more details about the value in business VoIP. 

For more information about TDS, visit www.tdsbusiness.com or call 1-866-9-TDSBIZ.

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For more information contact: Cindy Tomlinson, Associate Manager - Public Relations / TDS Telecommunications Corp. / 608-664-4471 / cindy.tomlinson@tdstelecom.com

TDS Telecommunications LLC (TDS Telecom/TDS®) delivers high-speed internet, TV entertainment, and phone services to a mix of small to mid-sized urban, suburban and rural communities throughout the U.S. With 1.1 million connections, TDS’ mission is to create a better world through its communications services. Powered by fiber-optics and new industry-leading technologies, TDS delivers up to 8 Gigabit internet speeds and offers internet-protocol based TV entertainment solutions along with traditional phone services. TDS also offers businesses VoIP advanced communications solutions, dedicated internet service, and data networking services. Visit tdstelecom.com.

TDS Telecom, headquartered in Madison, Wis., employs 3,300 people and is a subsidiary of Telephone and Data Systems, Inc. [NYSE: TDS]. Founded in 1969, Telephone and Data Systems provides wireless, broadband, video and voice services to approximately 5 million connections nationwide through its businesses: UScellular and TDS Telecom. Visit tdsinc.com.

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