Is there value in business VoIP
Studies show that IP (Internet Protocol) communications can reduce a business’s overall costs anywhere from 3 to 40 percent. With telecom costs representing 10 percent of the typical IT fixed expense budget, the value of business Voice over Internet Protocol (VoIP) can add up quickly. A new TDS Telecommunications Corp. (TDS®) white paper offers insights into the value in business VoIP.
“Businesses are switching to a VoIP-based technology for productivity and efficiency gains, to have a scalable system that grows with them, and to be prepared should disaster strike,” says Joe Kramschuster, director of Commercial Product Management at TDS. “Cost-savings are also one of the top reasons businesses are switching.“
VoIP is becoming a cornerstone technology helping businesses and employees communicate and collaborate anytime, anywhere, from any device. VoIP has the ability to integrate voice and data applications to a single, unified network. The result: businesses realize lower network management costs, streamline customer service, and increase productivity.
In a pilot study at one of its corporate sites, Intel was able to document dramatic productivity increases with VoIP. The company measured times to perform a range of tasks with the VoIP system compared to its legacy phone system. They discovered scheduling a conference bridge was 7 times faster with VoIP; receiving a fax was 31 times faster. Calculating the time saved on a range of tasks, Intel determined that the typical worker saved 2.7 days per year.
VoIP can revolutionize a business’s communications and provide real bottom-line benefits. With upfront planning and foresight, businesses can gain a rapid return on their VoIP investment. Click for more details about the value in business VoIP.
For more information about TDS, visit www.tdsbusiness.com or call 1-866-9-TDSBIZ.
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