TDS warns customers: Don’t get caught in phishing scam
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TDS Telecommunications Corp. (TDS®) has learned that some customers are receiving scam emails (see below). Known as phishing, the emails are fraudulent attempts to scam customers into providing email addresses and passwords. They suggest that TDS is expanding the customers email quota.
“These emails should be deleted,” said DeAnne Boegli, national communications manager for TDS. “TDS does not conduct business this way. We do not contact customers via email or phone to verify sensitive account information.”
To protect against all phishing attempts, TDS advises customers not to provide confidential information (e.g., passwords, social security numbers, date of birth, etc.) to any request they did not initiate. According to TDS, any emails requesting such data should be deleted immediately.
“Thankfully our customers are smart and did not fall for the scam,” Boegli added. “But we want to make sure everyone remains vigilant to this type of activity.”
TDS also warns that sometimes the emails include links. The email asks customers to click the link and supply the information. While they may look real, oftentimes, the links take customers to a counterfeit website, generate viruses, or install spyware instead. Do not follow any included links.
For more information on phishing or for prevention tips, visit the U.S. Securities and Exchange Commission web site, www.sec.gov/investor/pubs/phishing.htm.
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Phishing email TDS customers are reporting receiving (this is the scam email!):
Dear Tds.net User:
This mail is to inform all our valued customers that we are currently upgrading our tds.net Admin database, e-mail Center and expanding e-mail quota limit from 500 MB to 2.6 GB. You need to Upgrade and expand your e-mail quota limit to 2.6 GB before you can continue to use your e-mail.you are required to complete your details below and send it to us.This information would be required to verify and upgrade e-mail account to avoid being closed. Please clicking on the reply button;
Full Name:
User Name:
Email:
Password:
Your account will remain active after you have successfully confirmed your
account to the monitoring Center.
Thanks for using our Email Services.
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