TDS celebrates first commercial managedIP customer in Socorro
SOCORRO, New Mexico — TDS Telecommunications is pleased to announce the first installation of its first commercial managedIP (mIP) customer in Socorro, New Mexico — Randy’s Ace Hardware.
The recent installation of a managedIP phone service at the business located on North California Street is the latest milestone for TDS’ fiber network construction in the community, which started less than two years ago.
“Reliable communications services are a critical component for businesses,” said TDS Vice President of Sales Michele Slattery. “TDS is excited to bring the latest technology to this community so businesses can thrive.”
ManagedIP phone systems are huge assets to any business because they combine internet, phone, and mobile applications—improving customer experiences and making businesses more efficient and responsive.
“Phone reliability is crucial for us because we have a lot of interactions with customers calling in, asking questions about everything from product availability to advice for a specific home project,” said Randy’s Ace Hardware Store Manager Marc Lea. “My favorite part about our new mIP system is the mobility it gives us. I have a portable phone that allows me to move around the store, interact with customers, check inventory, or do anything without being tied to a desk.”
TDS offers three commercial Voice over Internet Protocol (VoIP) managedIP systems, depending on business’ needs—Total Talk, managedIP hosted, and managedIP trunking.
Last summer, TDS launched its fiber internet network in Socorro, connecting its customers to reliable, high speed internet services up to 8 Gig. Businesses also have access to 10 Gig dedicated connections with TDS.
According to Lea, the network reliability has been a significant improvement for day-to-day business.
“All of our store equipment relies on stable internet—our key cutting machines, our POS systems, and now our business phone system,” Lea said. “With our previous provider, we were frequently dealing with outages and downtimes. Upgrading to TDS fiber has just made a drastic difference for us, and we couldn’t be happier.”
Find out more about TDS internet, TV, and phone services by visiting HelloTDS.com or calling 1-844-322-8834. Socorro businesses interested in TDS managedIP services can contact TDS Account Executive Tiffany Varbel directly at Tiffany.Varbel@tdstelecom.com.
