Local

Title
Title Page
Section 1
Table of Contents and Index
Section 2
Definitions
Section 3
General Regulations
Index
Application of Regulations
Advance Payments
Deposits
Deposits – Nonresidential
Interest and Deposit Records
Deposit Refund
Customer Billing
Adjustment of Bills
Late Payment Charge
Returned Check Charge (NSF)
Refusal of Service
Temporary Suspension of Service
Minimum Contract Period
Termination of Service at Customer’s Request
Grounds for Disconnection of Service
Disconnection Notice
Supersedure
Resale of Service
Telephone Solicitation by Use of Automatic Dialing and Announcing Devices (ADADs)
Abuse or Fraudulent Use of Service
Telephone Numbers
Directories
Furnishing of Service
Maintenance and Repair
Allowance for Interruptions
Customer-Provided Equipment
Customer Premises Inside Wiring, (CPIW)
Liability
City Taxes
County Taxes
Grandfathered Service
Contract Service Arrangements​
Section 4
Local Exchange Access Line Service
Index
Access Line Rates
Rates
Conditions
Extended Area Service
Base Rate Area (BRA)
Mileage Charge
Total Talk Pack
Paystation Service
Universal Emergency Number Service – Basic and Enhanced “911”
Low Income Assistance Programs
Residential Service Protection Fund Surcharge
STAR Packages
STAR Business Bundles
Business Safety Line Service
Security Line Service
Basic & Unlimited Phone Bundles
TDS Business Voice Bundle
Basic 24 & Unlimited 24 Phone Bundles
Section 5
Miscellaneous Service Arrangements
Index
Line Hunting
Off Premise Extension/Access Loop
Local Private Line Service and Channels
Directory Service
Touch Calling Service
Directory Assistance Service
Combination Main Service
Suspension of Service
Custom Calling Service
Employees' Rates
Advanced Calling Services
Voice Mail Service
Customized 911 (C911)
Operator Services
Section 6
Service Connection Charges
Index
General
Definitions
Service Charges and Application
Charges
Restoral of Service Charge
Conditions When Service Charges Do Not Apply
Section 7
Construction Charges Applicable Under Special Conditions
General
Definitions
Terms and Conditions
Rates and Charges
Section 8
Centrex Service
Index
General
Rates and Charges
Regulations and Conditions
Definitions
Section 9
Connection with Customer-Provided Equipment and Facilities
Index
General
Responsibility of the Customer
Connection to Company Facilities Via Protective Circuitry
Customer-Installed Premise Wire (CIPW)
Section 10
Reserved for Future Use
Section 11
Concurrence
Index
Interexchange Private Line Service
Section 12
Maps
Index
Base Rate Area
Local Exchange Area
Section 13
Promotions
LINE 2 Promotion
VOICE MAIL Promotion
Caller ID Promotion
Custom Calling Services Promotion
Section 14
N11 Services
General
Definitions
Conditions and Limitations
Rates and Charges

Not finding what you're looking for?

Visit our support site for FAQs, how-tos, and other useful resources.