Senior Vice President of Network Operations

Shane was appointed SVP of Network Operations in 2021. In this role, Shane oversees the field services and repair teams responsible for all service installations, resolutions, preventative maintenance, and outage restoration efforts for the company’s telecom and cable operations. He previously served as the Senior Vice President of Marketing, Sales and Customer Operations.

Shane has been with the company for over 25 years, having first joined parent company Telephone and Data Systems, Inc. in 1996. He came to TDS Telecom, in 2001, from sister company UScellular. While at UScellular, Shane played a critical role in helping the wireless company launch their first-ever family and unlimited roaming plans. In his free time, he enjoys boating and musky fishing in Wisconsin and Canada.

Shane holds a Bachelor of Business Administration in Finance from the University of Wisconsin–Eau Claire and a Master of Business Administration in Marketing from the University of Wisconsin–La Crosse.

Shane West