Vice President of Service Assurance and Support
Dave was named VP of Service Assurance and Support in February 2017.
In this role, Dave leads the teams responsible for all consumer and commercial order documentation, provisioning, circuit design along with installing, monitoring, and repairing all aspects of TDS’ phone, internet, and video solution networks, throughout the company’s wireline and cable footprint. Under Dave’s guidance, these teams manage the outside plant, electronic transport, core site switching, and routing to provide service for all customers. In addition, these groups handle all network change event activities, repair network disruptions, and perform routine, preventative and proactive network maintenance.
Having joined TDS Telecom in 1997 as the manager of Network Operations, Dave has taken on numerous leadership roles, with advanced levels of responsibility. Before moving into his current role, Dave was the VP of Field Services. Prior to joining TDS, Dave gained experience in call center management, transmission systems, and management of sectors of the Federal Aviation Administration (FAA) network.
In addition to his professional responsibilities, Dave enjoys sports, muscle cars, and motorcycling.
Dave holds a Bachelor of Science in Business Management from the University of Phoenix and a Master of Business Administration from the University of Wisconsin-Madison. He is also a graduate of the Electronic Technology Institute in Cleveland, Ohio.